POLICIES AT APOLLOGEMS
Caring more for you
APOLLOGEMS was founded with one goal in mind: giving our customers a fair, rewarding and enjoyable shopping experience. We conduct business according to the same values, knowing that better service equals loyal customers. Our store policies are detailed below, please have a look and contact us if you want to learn more!
WHO WE ARE
APOLLO GEMS LLC gives the Customer unprecedented Participation & Control of thier Personal Jewelry Creating Experience.
Determine Your Budget: Affordable Payment Plans, Buy now Pay later, and in-house financing available.
Browse Inventory, work one on one with your Personal Jeweler to create the Jewelry Experience you desire.
WHAT IS YOUR RETURN POLICY?
If you are not completely satisfied, you may return the merchandise within 30 days. Merchandise must be in its original packaging and must include a copy of the original invoice.
Items that are special order, altered, cut or manufactured to your specifications cannot be returned or exchanged.
DO YOU OFFER GIFT CARDS?
We currently not
gift cards online at this time.
WHAT ARE THE PAYMENT OPTIONS?
Currently we are accepting online payments. Phone orders and appointments are always welcomed. Payment types accepted are MasterCard, Visa, Discover and American Express cards. Call us at 813-590-2064.
OUR SHIPPING POLICY
Orders placed by 4:30 pm Eastern Standard Time Monday – Friday will be shipped the same day.
While we are as committed as ever to being a part of healthy and active lifestyles, we also understand that we are in unprecedented times. We are doing our best to maintain our shipping schedules, but we anticipate there may be delays in order processing and shipping. Orders are processed Monday through Friday. Due to COVID-19 safety precautions in our warehouse, orders may take 10 days to receive.